Managing Conflict, Decision Making & Empowerment

This highly interactive and engaging Managing Conflict, Decision Making & Empowerment Training Course will use a range of approaches to learning, including experiential group activities, individual exercises, mini-case studies, role plays and discussions. Graphical materials and stimulating explanations will be used to introduce underlying models. A personal psychometric profile will be used to give you an insight into how your own and other’s personality can contribute to creating or resolving conflicts. In addition, the Thomas Kilmann Conflict Mode profile will reveal what a person’s default conflict-management strategy is and how to manage this.

• Understand your own and other’s conflict personality profiles and preferred approaches to conflict situations
• Deal with difficult people and situations using a large range of powerful techniques
• Utilise powerful practical and psychological decision making techniques
• Adapt practical decision making techniques to ensure positive and optimum outputs
• Develop and perfect the art of empowerment to increase performance and personal potential

This Gulf Rowad training course is suitable to a wide range of professionals who need to manage conflict situations as well as develop their decision making and empowering others to achieve success, including:

• Senior Managers
• Managers
• Supervisory / Team Leaders
• HR & L&D Personnel

Organisational Impact

By attending this Managing Conflict, Decision Making & Empowerment Training Course and applying the insights, your organization will benefit from:

• Having a high-trust culture of openness, integrity and certainty
• Stronger working relationships, greater collaboration and discretionary effort
• Enhanced ability of employees to resolve their own problems and difficulties so avoiding extended disruptions
• Reduced workplace stress and tension that results in improved morale
• Constructive resolution of conflicts and challenges
• Higher levels of organizational productivity

Personal Impact

As a leader, manager or supervisor, this Managing Conflict, Decision Making & Empowerment Training Course will help you to:

• Recognize the warning signs of conflict early on
• Address the issues quickly and effectively
• Increase the overall productivity of your team or department
• Focus on more important strategic and operational matters
• Master a skill set that’s essential in more senior roles
• Gain credibility in the eyes of senior management and others