Managing Emotions & Evaluating Truthfulness

Participants to this Managing Emotions & Evaluating Truthfulness training course will receive a thorough understanding on the subjects covered by the course outline with the tutor utilising a variety of proven adult learning teaching and facilitation techniques. Training course methodology includes interactive exercises involving case studies. 

The training course is enriched with unique content, using videos of truth-tellers and liars from high-stake contexts such as international Embassy visa applications, scientifically validated experiments and extracts of CEOs from commercial investment contexts.

By the end of this training course, participants will learn to:

• Recognise & manage your own emotions
• Develop powerful strategies for building productive relationships
• Identify hidden messages & deception in others
• Enhance your ability to analyse verbal & nonverbal behavioural cues
• Develop robust questioning strategies to elicit valuable information from others

This training course is suitable to a wide range of professionals but will greatly benefit:

• All Professionals
• Supervisors or Managers
• Training Professionals
• Any Professional who is required to negotiate for their organisation
• Employees in any organisations whose role requires them to have a firm grasp of the truth

Organisational Impact

After this Managing Emotions & Evaluating Truthfulness training course, your employees will:

• Understand how emotions work
• Be able to read emotions in others through their verbal and non-verbal behaviours
• Understand the emotions of others more insightfully
• Use their new skills to develop constructive and positive relationships
• Identify and evaluate clues to lying and truth telling
• Adopt enhanced active listening and observation skills
• Utilise these skills to evaluate truthfulness and credibility

Personal Impact

After this Managing Emotions & Evaluating Truthfulness training course, you personally will:

• Know your emotional triggers and how to manage them
• Be aware of emotional impulses from the outset
• Respond to emotionally charged situations, and not react impulsively towards them
• Identify the importance of baselines and when they occur
• Identify and evaluate ‘hotspots’
• Carry out hypothesis testing
• Take a structured approach to the detection of leakage
• Adopt active listening and observation skills
• Utilise these skills to evaluate truthfulness and credibility