The Boston Advanced Operational Management Programme

As the training course is structured around the Full-Range Management Model©, the composite skills will be covered in the sequence in which you will likely apply them in the workplace. Carefully designed individual and group exercises will help you to apply all concepts as soon as they are discussed as well as providing you with the opportunity to share your own experiences and insights with your fellow delegates. In addition, mini-case studies will illustrate how others have applied the principles in their own organisations and role plays will enable you to both take part and observe techniques in action.

An internationally-developed personality questionnaire will be used to give you an insight into your own thinking and behaviour, the different personas you display in the workplace and your unique contribution to the organisation.

This training course is designed to help you:

• Know with certainty, throughout your working day, what management function you need to display – from the full range available to you
• Retain valuable traditional management functions and implement highly effective new approaches
• Understand the situation awareness, communication and influence imperatives of your role
• Differentiate ‘hygiene factors’ from ‘motivators’ to obtain the discretionary effort and optimal performance of your staff
• Design and implement a career development strategy for yourself and, by extension, for your subordinates

This Gulf Rowad training course is suitable to a wide range of Ambitious Professionals , but will greatly benefit:

• Supervisors who wish to add to their directing and monitoring remit
• Junior to Middle-level Managers who want to optimise their management skills
• Senior Managers who want to be able to develop more junior managers
• Managers who fulfil a purely management role
• Staff who have a joint leadership / management role
• Individuals who are making the transition to the senior management team

Organisational Impact

The organisation will benefit from managers who are:

• Skilled in displaying the most appropriate management function in any situation
• Able to use an understanding of personality and communication psychology to optimise the performance of their staff
• Fully aware of the serious limitations of traditional management practices in obtaining performance from their multi-generational workforce
• Comfortable adopting an increasingly facilitative rather than directive role
• Able to elicit higher levels of sustainable commitment and productivity from their staff

Personal Impact

You will be exposed to a range of different approaches to not only understand yourself and others but also to elicit the discretionary effort of your staff. You will also have the confidence to carry out your role knowing that your decisions and actions are being informed by one of the most carefully researched models of management available anywhere. This will enable you to stand out from your colleagues when observed by your organisation’s senior management. Should you be fulfilling a joint management and leadership role you will be empowered by appreciating both the differences and the complementarities of both remits. These competencies and insights can be used in many different areas of your professional and personal life and will make you considerably more successful and valuable in today’s highly competitive job market.