Advanced Office Management & Effective Administration Skills

Participants in this Advanced Office Management & Effective Administration Skills training course will enjoy interactive and practical exercises delivered through media to suit every kind of learning preference. training course activities will include activities in groups and pairs as well as individual exercises. Everyone will get the opportunity to discuss their work challenges in a supportive environment.

At the end of this Advanced Office Management and Administration Skills training course you will:  

• Recognise how to prioritise and cope with multiple tasks
• Develop the skills necessary to plan, make effective decisions and solve problems, and handle pressure
• Apply practical techniques to improve communications skills
• Understand how to manage challenging behaviours
• Apply assertiveness to be more effective in the workplace

This Gulf Rowad Advanced Office Management and Administration Skills training course is suitable to a wide range of professionals but will especially benefit:

• Office Managers
• Team Leaders
• Administrators
• Supervisors
• Secretaries
• Support Staff
• PA’s

Organisational Impact

Employees who attend this Advanced Office Management and Administration Skills training course will add value to their organisation by being empowered to implement the following skills:

• A more proactive outlook
• Increased creativity and productivity
• Motivation and customer focus
• Reduced absenteeism through an ability to manage and reduce stress
• Increased self-awareness and interpersonal skills
• Better time management

Personal Impact

Delegates who attend this Advanced Office Management and Administration Skills training course can expect to develop:

• An increase in motivation and self confidence
• An in-depth understanding of different management styles and how to work with them
• The ability to be more self-aware and manage workplace stress
• Excellent communication skills
• Effective presentation skills and advice on controlling nerves
• Organisation skills and an understanding of the importance of time management